Information Pages

Coronavirus

We are taking this virus very seriously and doing all we can to protect both our staff and our customers.

We are cleaning packing surfaces and other areas plus our staff wash their hands frequently.

Our Royal Mail pickup days have been reduced to 2 per week, please see the website basket page for more info on which days.

Royal Mail have stated they will continue to deliver parcels in the UK.

Deliveries outside the UK are obviously out of their hands, but they do have info online on the following link.

https://personal.help.royalmail.com/app/answers/detail/a_id/5317

We have also taken the decision not to order from our suppliers as often as normal, this will minimise the number of people coming to the warehouse. Therefore all Pre-order Colours, Yarns and Patterns have been marked as "out of stock". We are sure you will find plenty to keep you knitting among our in stock items. As stock items get low we will mark the number left online where we can, we hope you understand.

We will continue to post out parcels for as long as we can, however, if more than half of our staff have to self isolate we will have to close. If this happens we will add notes to the main home page and in the shopping basket. We will also post on Facebook, Twitter and in our Customer Forum, plus send out an email to all Newsletter Subscribers. If you have not subscribed and would like to, please check out our Updates Page.

Our thoughts are with everyone who has been affected by this virus and wish everyone good luck.

 

All prices are in UK Pounds and include VAT (EU). Secure Shopping Basket. There is no minimum order.
Maximum Postage and Packing is £3.30 per order (UK only). UK orders over £40 are P+P Free. If your parcel is to be posted outside the UK please check our S+P Information Page.
Updated 16/05/20
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