Information Pages
Postage and packing costs - UK only
We have recently moved to Fully Tracked which we hope will give our customers more confidence on delivery. You will be given the tracking number in the email we send you to say your parcel is with Royal Mail.
All orders for delivery within the UK will incur a maximum postage and packing (P+P) cost of £3.80. UK Orders over £40 will have FREE P+P.
If you only order Pattern Leaflets, Pattern Books, Loopas or certain accessories, the P+P cost is reduced for a certain number of each - the Shopping Basket will update automatically but the following can be used as a guide. If your order goes above the £40 limit the UK P+P will be FREE. We have reluctantly had to increase the P+P cost for 1 or 2 Pattern Leaflets due to high increases on our Royal Mail Large Letter price and the low profit on Pattern Leaflets.
| Item Type | Number of Items | P+P Cost |
|---|---|---|
| A - Pattern Leaflets | 1 to 2 | £2.99 |
| A - Pattern Leaflets | 3 to 11 | £2.65 |
| A - Pattern Leaflets | 12+ | £3.80 |
| B - Pattern Books | 1 to 3 | £2.65 |
| B - Pattern Books | 4+ | £3.80 |
| B - Loopas | 1 to 3 | £2.65 |
| B - Loopas | 4+ | £3.80 |
| B - Accessories (see list below) | 1 to 3 | £2.65 |
| B - Accessories (see list below) | 4+ | £3.80 |
The following accessories are included in the reduced UK P+P £2.65 price with the above limits.
Circular Knitting Needles (up to 10mm), Crochet Hooks (up to 10mm), Macramé Pins, Wool Needles, Stitch Holders, Pin Gauge, Standard Fiberglass Tape Measures, Seam Rippers, Safety Pins, Needle Threader Packs, Made By Labels, Cable Needles, DPN, Childrens 18cm Needles, Knit/Crochet Card (including free version).
All other accessories and Knitting Needles are charged at the standard £3.80 UK P+P price. If your order goes above the £40 limit the UK P+P will be FREE.
If you put a mixture of Type A (Patterns) and Type B (Books, Loopas and some Accessories) in the Shopping Basket the P+P prices will update automatically. The following chart shows the exact point of change. If your order goes above the £40 limit the UK P+P will be FREE.
| TYPE | B x 0 | B x 1 | B x 2 | B x 3 | B x 4 |
| A x 0 | £0.00 | £2.65 | £2.65 | £2.65 | £3.80 |
| A x 1 | £2.99 | £2.65 | £2.65 | £3.80 | £3.80 |
| A x 2 | £2.99 | £2.65 | £2.65 | £3.80 | £3.80 |
| A x 3 | £2.65 | £2.65 | £2.65 | £3.80 | £3.80 |
| A x 4 | £2.65 | £2.65 | £3.80 | £3.80 | £3.80 |
| A x 5 | £2.65 | £2.65 | £3.80 | £3.80 | £3.80 |
| A x 6 | £2.65 | £2.65 | £3.80 | £3.80 | £3.80 |
| A x 7 | £2.65 | £2.65 | £3.80 | £3.80 | £3.80 |
| A x 8 | £2.65 | £3.80 | £3.80 | £3.80 | £3.80 |
| A x 9 | £2.65 | £3.80 | £3.80 | £3.80 | £3.80 |
| A x 10 | £2.65 | £3.80 | £3.80 | £3.80 | £3.80 |
| A x 11 | £2.65 | £3.80 | £3.80 | £3.80 | £3.80 |
| A x 12 | £3.80 | £3.80 | £3.80 | £3.80 | £3.80 |
This information forms part of the Terms and Conditions you agree to by continuing with your order.
Non-UK Customers
We have reluctantly stopped sending parcels to countries outside the UK. The reasons for this are many including problems with VAT discounts and with the Royal Mail programme we use to apply postage, create labels and send Electronic Customs Data.
Your only options at the moment are to send to a friend or family in the UK so they can send it on to you. We have heard that there are Parcel Hotels in the UK for sending on to some Countries, especially Ireland, but have no details.
If you wish to do this please put your actual address (in your own country) in the additional Card Holders Address, which you can activate in the Shopping Basket by ticking the box in the basket called "Add a separate billing address". Then put the UK delivery address in the top section called "Delivery Address".
We are really sorry we are not able to send parcels to all our customers outside the UK and are very sorry for any inconvenience.